I have emailed multiple times and gotten no response. I measured my daughters feet and the shoes were WAY too big. I wanted to exchange them for a smaller size, but no one will get back to me. I would like someone to send me a return label for these shoes ASAP.
I'm sooooooo happy I found these. They're adorable AND comfy for my daughter. She can wear them for any occasion which makes them different from any other shoe we own. Can't recommend these enough!